Shipping Policy & Returns

Shipping

We process and ship orders the same day if your order was placed before 12:00 PM EST. Orders placed after 12:00 PM EST will be processed and shipped the following business day. Orders will be processed and shipped during regular business hours (Monday through Friday 8:00 AM – 4:00 PM EST, excluding holidays).

Returns

We guarantee the quality of all of our products. When you order from Integral Lighting, you are assured that our fixtures and lighting accessories are of the highest quality. We ask that you notify us of problems by the next business day after receipt of your order. Returned, unopened products are subject to a restocking fee. In no event will any replacement or refund constitute an admission of any kind by Integral Lighting. We reserve the right to fully investigate claims that we believe may be unfounded or fraudulent.