Warranty & Repair Form

Please fill out the form below and attach the required pictures, we will be in touch shortly. All warranty and repair issues are determined on a case-by-case basis. Learn more about our Warranty.

Name:*

Email:*

Phone:*

Address:*

Reason for Contact (select one):*

Is there an order # associated with this inquiry?

Date of initial installation:*

Quantity of fixtures experiencing an issue:*

Quantity of fixtures hooked up to your system:*

Please describe your reason for contact in more detail:*

Brand and wattage of transformer:

Voltage reading at first fixture:

Installer:

Distributor:

Please include the following pictures:

Picture of the label located on back of faceplate of fixture showing model number and date code. (example/IL4.250.500 12/24).

Picture of the underside of a fixture showing the LED array.

Picture of the transformer label showing the model number and/or electrical rating.

Picture of spliced wire connection from fixture wire to feed cable.