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Warranty & Repair Form
Please fill out the form below and attach the required pictures, and we will be in touch shortly. All warranty and repair issues are determined on a case-by-case basis. Learn more about our Warranty.
Name:*
Email:*
Phone:*
Address:
Reason for Contact (select one):* Fixture(s) won’t power onFixture(s) are half litFixture(s) appear dimFixture(s) flicker or blinkFixture(s) or lighting system were struck by lightning
Is there an order # associated with this inquiry?
Date of initial installation:*
Quantity of fixtures experiencing an issue:*
Quantity of fixtures hooked up to your system:*
Please describe your reason for contact in more detail:*
Brand and wattage of transformer:
Voltage reading at first fixture:
Installer:
Distributor:
Please include the following pictures:
Picture of the label located on back of faceplate of fixture showing model number (example/IL4.250.500).
Picture of the underside of a fixture showing the LED array.
Picture of the transformer label showing the model number and/or electrical rating.
Picture of spliced wire connection from fixture wire to feed cable.
