Warranty or Repair Submission

Please fill out the form below and attach the required pictures.

As an alternative, you may text us a picture of the part in question to 610-223-6038 along with your contact information.

We will be in contact with you on how to access and purchase the correct original parts for Integral Lighting online.

All warranty and repair issues are determined on a case-by-case basis. We typically respond in 24-48 hours.

Learn more about our Warranty.

Name:*

Email:*

Phone:*

Address:*

Reason for Contact (select one):*

Is there an order # associated with this inquiry?

Date of initial installation:*

Quantity of fixtures experiencing an issue:*

Quantity of fixtures hooked up to your system:*

Please describe your reason for contact in more detail:*

Brand and wattage of transformer:

Voltage reading at first fixture:

Installer:

Distributor:

Please include the following pictures:

Picture of the label located on back of faceplate of fixture showing model number and date code. (example/IL4.250.500 12/24).

Picture of the underside of a fixture showing the LED array.

Picture of the transformer label showing the model number and/or electrical rating.

Picture of spliced wire connection from fixture wire to feed cable.